Your VIP package(s) should ship within 48 hours (EXCLUDING WEEKENDS AND HOLIDAYS) from Strange Music HQ in Kansas City, MO. You can contact us by phone at (816) 229-4700 x 7012 in case of an emergency.
Your package will NOT include your meet & Greet/Show Admission pass - instead, your name will be added to our VIP guest list at the venue. When you arrive at the venue, proceed to the entrance at the scheduled start time of the Meet & Greet. Photo ID required. Please check the strangevip.com website to confirm Meet & Greet times as they are subject to change.
DO NOT LOSE YOUR SATIN PASS that you will receive at the Meet & Greet - they will NOT be reissued and are NOT replaceable. At many venues your satin VIP pass also allows you front-of-line access when doors open for admission to the show.
Please do not forget your photo ID! Remember - your VIP pass will be available at the venue prior to the start of the Meet & Greet. This is your admission to the Meet & Greet as well as your ticket into the show. Please remember to bring any items you'd like to have autographed to the Meet & Greet session - this is a great opportunity to have your favorite Strange Music items personalized!
If you did not personally purchase your VIP Package (i.e. your parent bought it for you) you will need to bring your photo ID as well as a letter of verification, signed by the person who purchased it, providing permission for you to claim those tickets and be admitted into the VIP Meet And Greet as well as the show. Without the letter of verification, you will not be allowed into the VIP Meet and Greet or into the show.
Shipping and handling is $20 for EACH VIP package shipped within the US. ($30 shipped outside the US) For example, if you order 3 VIP packages, shipping will be $60 (3 packages x $20 per package = $60)
Yes, But please note: VIP Tour Packages and new release preorders of CDs and DVDs are not discounted during sales.
VIP Tour Packages and new release preorders of CDs and DVDs are always sold at full price.